• Gun Metal

  • Brushed Brass

  • Matt Black

  • Matt White

  • Brushed Nickel

  • Chrome

PriceRite

Frequently Asked Questions

Can I see the products in person?

Absolutely! You’re welcome to visit our showroom, where you can explore our range of bathroom essentials firsthand. Our knowledgeable team is ready to assist you with any questions and help you find the perfect products for your space.

Showroom Details:

Unit 2, 15 Trugood Drive, East Tamaki, Auckland 2013, New Zealand

Can I order online and pick up from the showroom?

Yes, we offer both shipping and showroom pick-up options. If you'd prefer to pick up your order, simply let us know, and we'll make arrangements for you.

What are the shipping options and costs?

We provide flexible shipping options to suit your needs. Shipping fees are calculated based on your location and the items ordered, and the cost will be clearly displayed at checkout.

How do I track my order?

Once your order has shipped, we’ll send you a tracking number via email. You can use this number to check the status of your order at any time. If you need further assistance, feel free to reach out to us!

Why are some items sometimes out of stock?

We strive to keep all items in stock, but sometimes, due to high demand or supply delays, certain items may temporarily be unavailable. In these cases, we will provide an estimated restock date for out-of-stock items whenever possible.

What’s your return policy?

Your satisfaction is our priority. If you're not happy with your purchase, most items can be returned within 30 days, provided they are unused and in resellable condition. For full details, please refer to our Returns & Exchanges page.

Need help or additional support?

We’re here to help! You can email us anytime at info@pricerite.co.nz, and our team will be happy to assist.

What kind of warranty do you offer on products?

Our products come with warranties ranging from 2 to 5 years, depending on the item. Please check individual product pages for specific warranty details.

How does PriceRite protect my privacy?

Your privacy is very important to us. We handle your personal information responsibly and securely. We only collect the necessary information to process your order, provide customer service, and enhance your shopping experience. We do not share your data with third parties unless required to fulfil your order.

  • Product Sourcing

  • Product Development

  • Design and Marketing

  • Packaging

  • Quality Control

  • Human Rights and Ethical Standards

  • Export & Logistics

  • After-Sales Service

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